To develop and identify a pipeline of winning concepts and claims, we use our 5-step "insights driven" Zip-Zap approach that identifies "deeper insights with potential", and these insights are then used to inspire creative thinking linked to specific needs and pain-points.
Projects are supported by our team of Insight Agents, Trend Scouts, Creative Facilitators, Creative Agents, Copy Writers, Pack Designers, together with online consumer panels to identify concepts and claims with greatest potential.
Concept and claims development is supported by Zip-Zap Ideas®, our agile online innovation platform that is used to capture "early insights and ideas" (the ZIP), before we refine and screen leading ideas with target consumers (the ZAP). Check out the movie to see our work in action.